FAQ
No, you don’t. We’re able to provide assistance and support for all WordPress-powered websites, regardless of the host you use.
To ensure that our support and maintenance services are of the highest quality, we have specialized in offering support for WordPress-powered websites only.
Yes, absolutely! We can migrate your website for you with the Support Ticket service. A site migration involves moving your site and all of its contents safely and smoothly to any server or hosting company that you want. You won’t need to do a thing – we’ll take care of everything for you and your site will be ready to use in its new location as soon as possible.
All you need to do is register to one of our services. During the checkout process you will be asked for all the informations that we need to start working.
Not directly. We can help you choosing the right provider for your needs and assist you in server setup process.
Phone support costs a lot of money, and currently we only receive 1% of requests asking for it. Having this extra feature would ultimately mean raising our prices, so having online only support helps us maintain our approach to an affordable product and service fees.
Yes, you can get a refund thanks to our money-back guarantee. If we’re unable to solve your one-time WordPress problem, simply get in touch with us and we’ll refund you.